It is better to remain silent and be thought a fool than to open one’s mouth and remove all doubt.

Mark Twain

When I received the invitation to start writing on Svbtle I was very surprised.

Frankly, I didn’t expect to be invited to write here. I could enumerate many reasons for not being invited to this awesome network of writers and startup superstars:

But the truth is that I have wanted to start writing for a long time. Writing is a good mental exercise. It helps you to reason. It encourages you to expand your thoughts on any matter. It forces you to structure your points on something. And bonus points, it is a good chance to practice the language, learn new vocabulary and expressions.

I feel very motivated to start posting my views on many broad topics. These will include but not restrict to startups, design, technology and innovation. I have only set one rule to myself: to avoid writing technical posts, let alone posting a line of code at all. I know it will be hard since programming is what I mostly do whenever I have a computer nearby.

So, I have decided I will disregard Mr. Twain. Even if I demonstrate I am a fool I am sure it will be worth it. I have nothing to lose.


Now read this

Helpbot, Slack bots and the future of work

Yesterday we officially announced our newest product, which is a Slack bot for interacting with Zendesk called Helpbot. It’s another realization of our efforts for innovating in the Customer Service space. Our reasoning for building... Continue →